This Privacy Policy maps out the legal framework for any personal data («personally identifiable information» or «information») collected by Accelerate Wizz (Pty) LTD registered at 562 Main Road, Erasmia, Pretoria, 0183, Gauteng, 2190, South Africa («Accelerate Wizz», «Company», «we» or «us») provided by you («Customer» or «user»). To provide you with the use of the website (the «Service»), data processing remains a necessary step to comply with, but not limited to, the Protection of Personal Information Act 4 of 2013 («POPI») as well as the General Data Protection Regulation («GDPR»). This Policy intends to address any concerns any Customer or visitor may have about their data privacy and security and to emphasize the commitment of the Company to ensure sufficient privacy safeguards are in place.
We ask that you read this Privacy Policy («the Policy») carefully as it contains information about how we collect information from you, what we do with it and how you can control our use of the information.
Information collection
We may collect personally identifiable information (i.e. your name, postal address, telephone number, email address, date of birth and payment details) from you when you submit an account registration form on any platform (Desktop or mobile) controlled by Accelerate Wizz, complete a request for information on any platform (Desktop or mobile), email or write to us requesting information, services or customer support. You will also be required to create a unique username and unique password for your account. This information is required in order to access our Services.
We may also receive personally identifiable information from you when you use our products and services or from our business partners, such as browser and cookie information. In addition, we may also collect your IP address and technical information relating to the device you are accessing our websites from. We do not collect any personally identifiable information when you are on our site before you log in or submit the form in the Contact Us area. We only use personally identifiable information to fulfil your requests for information or to render products or services to you. Should you choose to withhold the requested information, we may not be able to provide you with our Services.
We may also monitor your use of our website. This may include but is not limited to, monitoring how many times and which pages you visit and the originating domain name of a user’s internet service provided. This information helps us to build a profile of our Customers. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
Information use
We collect and process the information with high regard to providing and maintaining the quality of our Services to you but also in order to protect and improve your experience at Accelerate Wizz.
Once you are logged into your account, Accelerate Wizz may collect the following information:
Third parties provide us with services to help us decide whether to accept transactions from you by assessing your method of payment and the devices you use to visit our website. This does not only protect you but also us. These third-party services perform checks to determine whether the device or chose method of payment has been identified with fraudulent or abusive transactions in the past, e.g. reported identity theft or credit card fraud.
Information sharing and disclosure
We will not sell your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people only when:
In order to provide the information or services you have requested from us, we may transfer or store your personally identifiable information on computer equipment or in offices that are located across countries or jurisdictions and may be managed and processed by our company internally as we please, and you are deemed to consent to the same.
To ensure a good quality of service we may monitor and record any communication you have with us whether in writing, by phone or by electronic mail. We recommend that with the exception of your name and username, you do not send us personal information by e-mail. Any information which you transmit to us is transmitted at your own risk.
Access to your information
You have the right to ask for a copy of your individual information that is being processed. In this case, Accelerate Wizz will provide the requested information without delay and at the latest within one month of receipt of a valid request. Should however a request be unfounded or excessive, Accelerate Wizz is in its right to:
In the event that you need to rectify your data, Accelerate Wizz will respond within a month and make the appropriate changes.
Should you wish to either rectify or require a copy of your personal information, you must submit a request explaining what information you seek to acquire along with proof of identity to support@AccelerateWizz.com.
Marketing
Accelerate Wizz reserves the right to process personal data for marketing purposes and in certain limited circumstances to provide this to our third-party partners for the purpose of marketing Accelerate Wizz’s Services and approved partner Services to you.
We request your consent to market to you when you first create an account with us. You can choose not to receive marketing/promotional material at any time by clicking the link to cancel promotional material being sent or by contacting us at support@AccelerateWizz.com.
If you have opted out of marketing from us, we will take all reasonable steps to ensure you no longer receive promotional material about Accelerate Wizz. This may affect your eligibility for certain promotions.
Storage of Personal Data
Where disclosure has been made to any third party, we undertake to keep records of such third-party disclosure and will ensure that all such third parties sign written agreements protecting the confidentiality of such personal information as provided for in the Protection of Personal Information Act 4 of 2013 (“POPI”).
You agree and recognize that the information provided may be susceptible to the provisions of the Regulation of Interception of Communications Act 70 of 2002. As such, we may possess the right to intercept, read, monitor, block, delete, and/or close the information provided to the Site.
You agree that we may store your personal information in any country outside of South Africa where such country’s data privacy laws are equivalent or stricter than POPI (including the United States of America and the United Kingdom), or where we have concluded suitable agreements with third parties which comply with the relevant provisions of POPI allowing for the storage of personal information.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to prevent unauthorized access.
We retain your personal information for as long as is necessary to fulfill the purpose for which it was collected. We may retain your personal information for longer if it may be the subject of a legal claim, or may otherwise be relevant for future litigation.
GENERAL INFORMATION
We reserve the right to change the Privacy Policy including altering the purposes for which we process your Personal Information. If we consider it appropriate to make any such change, the Privacy Policy will be updated and posted on our Website. Your continued use of the Website will constitute acceptance of those changes. If we make any material or substantial changes to this Privacy Policy we will use reasonable endeavors to inform you by email, notice on the Website or other agreed communications channels.